It is with great pleasure that Reader’s Digest presents the Quality Service Awards. We believe companies that deliver outstanding customer service should be recognised and rewarded in Australia.
Our Winners Showcase highlights which companies have gone above and beyond their customer’s expectation.
Click here to see the winning companies in this year’s survey.
Have you ever wanted to voice your opinion about a company that gave you great service?
In an initial survey, a representative sample of 500 Australians were asked which companies they previously had experience with across 40 categories, to build a brand list reflective of today’s market. In the second survey, completed by approximately 2000 Australians. Respondents were asked to nominate a service provider in up to 40 categories. To qualify to vote on a category, they must have used a service provider from that industry.
Survey respondents were asked to rank their experience on the listed companies according to these questions:
The highest rated companies were judged the Gold Standard Winner, with the next closest company awarded the Silver Standard Winner.
We are confident that the results of this annual poll are the truly accurate measurement of Australian consumer sentiment in 2020. Great brands have wonderful success stories.