PUTTING MEMBERS FIRST WITH SIMPLE, AFFORDABLE INSURANCE AND EXCEPTIONAL SERVICE! For over 50 years, ahm has been dedicated to making insurance simple and affordable for Australians. Founded in Wollongong in 1971, ahm was built to care for its members with easy, no-fuss
cover. Today, ahm offers a range of products, while staying true to its people-first philosophy.
What sets ahm apart is its local, Aussie-based support. Their contact centre in Wollongong is filled with friendly, knowledgeable agents trained to listen, understand, and solve problems. Whether members need help with claims or have questions, ahm’s team goes above and beyond. As part of the Medibank group, their values – Customer Obsessed, Break Boundaries, Show Heart, and Brilliance Together – guide everything they do.
In one case, an agent noticed a member frequently submitted small claims. Instead of just processing them, the agent suggested a policy review that saved the member money and improved their coverage.
When things go wrong, ahm steps up. Instead of passing calls between agents we work together to problem solve in real-time, turning what can
usually be a stressful and frustrating process into one of ease.
ahm also offers digital convenience with their app, allowing members to make claims, manage payments, and check policies anytime. This reflects
ahm’s commitment to hassle-free insurance, so Australians can live life with less worries.
Visit www.ahm.com.au