EVER SINCE THE FIRST NATIONAL GROUP OF INDEPENDENT REAL ESTATE AGENTS LIMITED was incorporated as a public company in December 1981, its broad goals were to develop leading-edge marketing techniques, let member offices retain independence to provide local expertise, and provide professional training to agency staff to ensure customers would enjoy the very best outcomes.
To foster an environment for agents to work cooperatively, it created a culture of support between agencies as well as providing access to professional development programmes, which benefits customers’ interests without the pressure from a corporate administration demanding higher sales.
Today, First National is Australia’s most advanced real estate network, with more than 320 offices throughout Australia, New Zealand, Noumea and Vanuatu.
During the COVID-19 pandemic, First National implemented hundreds of digital innovations and operational protocols to assure customer safety, the success of property sales, and the continuity of rental management services to protect tenants. It continues to monitor government announcements and COVID-19 directives to assure members are fully compliant.
With more than 90,000 rental properties under its management nationally, among its goals for the following year is to mitigate the impacts of COVID-19 on its tenants and landlords. As always, putting its customers first, First National will continue to assure they are fully and safely supported in all their property services requirements.