INTRODUCED INTO THE AUSTRALIAN MARKETPLACE IN 2000, RSPCA Pet Insurance aims to provide financial protection for dog and cat owners, giving them peace of mind knowing their beloved furry friends will receive the care they deserve, should they need it.
With three affordable levels of cover to choose from, RSPCA Pet Insurance allows you to claim up to 80% of your eligible vet bills to a maximum of $11,000 per year, with no excess to pay and the freedom to use any licensed vet in Australia. Plus, their customers are happy knowing that a portion of all first-year premiums go towards the RSPCA, so they can continue their great work of helping animals in need.
With a customer first culture and an aim of establishing lasting relationships, the RSPCA Pet Insurance consultants make sure every interaction with a customer is honest, fair, transparent and respectful.
As an award-winning brand, the team at RSPCA Pet Insurance have strong beliefs of ongoing improvements to their customer service. They are always looking for ways to enhance their processes and procedures to ensure that it translates to each of their customers’ experience.
Finding consultants with likeminded personalities, who are passionate about customer service and model empathy is at the heart of their recruitment. They seek regular customer feedback to understand how they can better serve all RSPCA Pet Insurance customers.
To find out more about RSPCA Pet Insurance and how you can get award-winning cover today, visit their website rspcapetinsurance.org.au