WHAT STARTED OUT IN 2000 as a single pharmacy in Melbourne, has since grown to become Australia’s leading pharmacy retailer and a household name.
Chemist Warehouse is a pharmacy powerhouse and market leader, committed to providing easily accessible and affordable health, wellness and beauty solutions for all customers.
Today, Chemist Warehouse has over 535 stores across Australia and has opened its doors in New Zealand, Ireland, Dubai and China, employing over 20,000 people globally.
Chemist Warehouse prides itself on exceptional customer service. From shop front to head office, extensive face to face training ensures staff are empowered with the tools, skills and detailed product knowledge to best guide and assist their valued customers.
The Chemist Warehouse customer relationship management (CRM) team offers a best in class service – fast, efficient and personalised to the needs of every consumer.
An exclusive staff app is used to house highly engaging and interactive content, designed to educate Chemist Warehouse staff on new products and current trends. This acts as additional motivation and inspiration to the retailers’ employees and ensures they continue to deliver exceptional customer service and knowledge each and every day. Whether it’s podcasts or informative modules,
From shop front to head office, extensive face to face training ensures Chemist Warehouse staff are empowered with the right tools and skills.
different learning styles can be catered to, and every Chemist Warehouse employee can access this information anywhere, anytime via their phone.
Chemist Warehouse takes pride in consistently providing quality service to their customers and are always looking for innovative ways to ensure quality health, wellness and beauty solutions can be made available for everyday Australians.
www.chemistwarehouse.com.au