Gold Winner: Home Care Services WA

SILVERCHAIN IS ONE OF AUSTRALIA’S leading in-home care specialists, providing health and aged care services to more than 115,000 clients a year. Silverchain has been trusted by Australians for nearly 130 years to deliver care that is differentiated by quality and safety.

Since it was founded at the turn of the 20th century, the organisation has grown to employ a team of more than 4,400 dedicated nurses, doctors and other health and aged care workers throughout Western Australia, South Australia, New South Wales, Victoria and Queensland.

Silverchain Executive Director, WA, Renae Lavell said the organisation was playing a pivotal role in helping to create a better home care system for all Australians. “We are transforming the way health and aged care is provided to people in their homes,” Ms Lavell said.

“We’re achieving this through innovative, personalised care and investment in our digital systems to make it as easy as possible for people to access high-quality home care.

“While we are future focused, we remain dedicated to ensuring our clients’ health and wellbeing are at the centre of everything we do.”

Silverchain provides an extensive range of services to people in their homes including the full suite of aged care support, complex nursing, hospital in the home, specialist community palliative care, allied health services, respiratory services, continence management services and chronic and complex disease management.

“We tailor our health and aged care at home to each client’s needs, preferences and cultural values,” Ms Lavell said.

“We provide comprehensive care safely and compassionately, supporting clients to remain living independently at home, recover from illness, injury or surgery while helping them avoid unnecessary hospitalisation by managing health conditions at home.

“We believe that homecare is the future for health and aged care as people increasingly want to remain living independently at home.”


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